About Us

We are a full-service printing company that serves Vancouver and the Lower Mainland’s leading architectural, engineering and construction firms. We cater to deadline-driven clients, whose professional standards are as high as our own. With over 25 years of printing experience, we are able to print or reproduce anything you need.

Our personal service and long-term commitment to our customers enables us to be both price-competitive and flexible to suit your needs. We are dedicated to building long-term relationships with our customers — relationships built on trust, value, and quality. You can count on us to be here when you need us.

Our support enables you to reach important deadlines and concentrate your valuable staff resources on what they were trained to do best. Let us handle the details of getting your important documents finished and into the right hands when they need them. It’s what we do best.

Our Team

Douglas Suddaby


Since 1980, Doug has worked in the reprographic industry in Vancouver. Starting at the bottom as a delivery driver, Doug soon moved into the production side of the business then to inside sales and customer service. It wasn’t long before he made the big move into a sales territory, where Doug’s understanding of the production process, coupled with his competitive nature and ability to earn the trust of his clients, has allowed him to maintain customers for decades. After working for 18 years in the industry, Doug’s dream was realized when Resolution Reprographics was founded in 1998.

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Kristen Slavin


Originally from Edmonton, AB, Kristen has a wide variety of experience in customer service, production and retail. She has managed inventory at large retail chain stores, as well as prepared and analyzed financial information for multiple companies in Canada and the US. Kristen has been a member of the Chartered Professional Accountants of BC since 2012, and most recently obtained her Masters Degree in Business Administration from Simon Fraser University. With Resolution since 2013, Kristen’s focus is to streamline finance and operations in our organization, enabling us to better serve our customers in a sustainable manner.

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Adam Armstrong

G.M. Managed Print Services

Adam Armstrong brings a wide variety of experience to his role as General Manager of Managed Print Services. He has a background in project management, retail, loss prevention and has spent the past ten years in administrative and management roles in the IT field. He has an understanding of many different software and hardware solutions, and has been responsible for large print fleets for national corporations. Adam uses his experience with internal print management and information systems to bring peace of mind to our clients, working with them to provide solutions to achieve their goals and save them time and money.

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Derek Slavin

Business Development Manager

Born and raised in the Lower Mainland, Derek Slavin joined our management team in a new role with our organization in 2016. After spending over 12 years working a multitude of roles in the Environmental industry, Derek brings with him a wide range of skills and tools to the well-rounded team at Resolution. Derek’s experience spans from Marketing and Customer Care to Safety Administration, Logistics and Team Leadership. With over 20 years-experience in a number of customer service driven industries, education from UBC’s Sauder School of Business and The BC Federation of Labour, Derek’s knowledge and capabilities are an asset to our organization and to our customers. Whether it’s been going door to door, delivering product on the road or direct customer relations as a Marketing Manager, he has always believed in putting the customer’s needs first. Derek is looking forward to a long-lasting career with Resolution and serving our customers to the best of his ability.

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Richard Bertrand

Service Manager

Richard joins Resolution Reprographics after 25 years with Xerox Canada Ltd. Rich brings a strong customer focus with a solid foundation in repairing and troubleshooting printing equipment. He takes pride in delivering an exceptional customer experience and understands the needs of customers in today’s business environment. Rich specializes in the field of colour management, process and quality control for proofing and printing equipment and has been certified as a G7 Expert by Idealliance. He also has achieved network certifications with Microsoft MCSA, CompTIA Network+, Security+, and A+

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Geoffrey Johnson

Sales Manager

Geoffrey was born in England. At the age of eight, his parents decided to move to Calgary and it has been his home until recently. Geoffrey always had a passion for the West Coast, so he made his way to Vancouver after living in Perth Australia for 10 years. Geoffrey brings a vast international experience of over 20 years in sales and account management which includes 9 years as a sales manager. In that specific role in the commercial office fit out industry, Geoffrey was able to lead a sales team to over achieve during the economic downturn in 2007. Geoffrey also brings prior print experience from selling small format multi function printers for several major suppliers. With the vast knowledge of sales and account management that Geoffrey brings to our company, he is striving for many strong customer experiences along with building new relationships and strengthening existing ones.

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